Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you going to visit this provider again?
Without a doubt!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.