They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I was nervous that I was going to be numb or stiff after my adjustments, but I felt absolutely fantastic when I left. It's obvious that they are experts at what they do and I feel very safe under their care. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.