Does this provider promptly return your phone calls?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously