Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this veterinarian's office clean?
It could have used some cleaning