Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding