Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Was the waiting area spacious?
Yes
Does this provider treat every client equally?
Sometimes, but not all the time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable