Was the waiting area spacious?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long