Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called