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Norton Southwest Hospital

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Norton Southwest Hospital
Norton Southwest Hospital
(3 Reviews)
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9820 Third Street Road Louisville, KY 40272
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About

Norton Southwest Hospital

Norton Southwest Hospital is a Hospital facility at 9820 Third Street Road in Louisville, KY.
Primary Specialty

Hospital

Map and Directions
9820 Third Street Road, Louisville, KY 40272
Services Norton Southwest Hospital is a Hospital, clinic, emergency, medicine, doctor, ER, ICU, hospital room, hospital ward, nurse, doctor, physician, treatment facility

Please call Norton Southwest Hospital at (502) 933-8100 to schedule an appointment in Louisville, KY or get more information.
Consumer Feedback
(3 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
View All 3 Reviews Add a Review
Recent Reviews
I HAD MY DAUGHTER THERE THE DAY AFTER THANKSGIVING WITH A SEVERE MIGRAINE THAT SHE HAD FOR 3 DAYS. SHE HAS HISTORY OF THESE AND GOES TO A NEUROLOGIST EVERY 6 MONTHS BUT THEY WERE CLOSED THAT DAY. WE DIDN'T WAIT LONG AT ALL TO BE CALLED BACK. A TRIAGE NURSE CAME IN A FEW MINUTES LATER AND TOOK HER HISTORY.
A PA HOLLY CAME IN AND EVALUATED HER . SHE TOLD HER SOMEONE WOULD BE IN A FEW MINUTES TO GIVE HER MEDICINE. I AM A VERY PATIENT AND EASY GOING PERSON AND HAVE BEEN A NURSE FOR 38YRS SO I KNOW HOW THINGS ARE BUT AFTER AN HOUR NO NURSE. I WENT TO DESK AND ASKED FOR PILLOW AND BLANKET WHICH SHE NEVER WAS OFFERED. I ALSO GOT HER AN ICE PACK . I WANTED TO KNOW WHEN SOMEONE WAS BRINGING HER MEDICINE BECAUSE SHE WAS REALLY SUFFERING . THE LADY TOLD ME TRAVIS WAS HER NURSE WHICH HAD NEVER BEEN IN ROOM . HE HAD BEEN SITTING AT DESK FOR ABOUT 20 MINUTES HE STOOD UP AND SAID WELL I JUST HAVEN'T HAD TIME TO GO IN THERE YET. WITH THE ATTITUDE! WELL LIKE I SAID HE HAD BEEN THERE ABOUT 20 MINUTES LAUGHING WITH THE GIRL SITTING THERE. SO I DON'T CARE HOW OLD YOUR CHILD IS THEY ARE STILL YOUR BABY AND I WAS NOT HAPPY. HE FINALLY CAME IN GAVE HER SOME MEDS AND LEFT SO ABOUT ANOTHER HOUR HAD GONE BY ,SHE WAS'T FEELING ANY BETTER AT ALL . SO I WENT TO DESK AGAIN TO SEE IF I COULD TALK TO THE PA . THEY TOLD SHE WOULD BE THERE IN FEW MINUTES . THE NURSE WAS ON HER CELL PHONE EVERY TIME I WENT TO DESK.MY DAUGHTER EXPLAINED TO HER WHAT THE CLINIC DOES FOR HER WHEN SHE HAS THESE HEDACHES.TRAVIS CAME BACK IN STARTED IV AND DREW SEVERAL TUBES OF BLOOD.I ASK HIM WHAT THEY WERE DRAWING AND HE SAID THE USUAL. I HAD TOLD HIM EARLY WHY 4 PEOPLE HAD BEEN IN AND NO ONE ACTED LIKE THEY KNEW WHAT WAS GOING ON.HE SAID WELL WE ARE AN ER ! REALLY! WELL THE SHIFT CHANGE. A NURSE CAME IN NEVER LOOKED AT MY DAUGHTER OR ASKED HOW SHE WAS FEELING WROTE HER NAME ON BOARD AND SAID SHE WAS TAKING OVER FOR TRAVIS. SHE NEVER INTRODUCED HERSELF AND LEFT. THERE WAS AN ER DOC SITTING AT DESK WHICH HAD NOT MOVED THE WHOLE TIME WE WERE THERE. I HELPED MY DAUGHTER TO BATHROOM SEVERAL TIMES THEY NEVER OFFERED AND THERE WAS NO CALL LIGHT IN ROOM COMPLETELY UNACCEPTABLE! THE ER DR WAS OUT AT THE DESK WAS VERY LOUD AND SAYING VERY INAPPROPRIATE VULGAR LANGUAGE THAT I COULD HER THROUGH DOOR . THE NURSE CAME BACK IN TO GIVE HER MORE MED DID NOT WIPE OFF HUB OF IV BEFORE INJECTING MED. THE PA WORE GLOVES AND TRAVIS DID WHEN STARTING IV BUT NONE EVER USED HAND SANTIZER WHEN THEY CAME IN ROOM. I WAS VERY DISAPPOINTED AND UPSET THAT THIS IS WHAT HEALTHCARE HAS COME TO. THE NURSE WALKED IN TO GIVE HER THE DISCHARGE PAPER TOLD HER TO FOLLOW UP WITH HER DOCTOR AND WALKED OUT. DID NOT ASK IF SHE NEEDED WHEEL CHAIR IF SHE FELT LIKE WALKING OR WHATEVER. WHERE IS THE KINDNESS AND COMPASSION. THANK GOD I WAS WITH HER. SO I WENT TO DESK AND ASK ABOUT HER LABS AND SHE TOLD ME THEY DIDN'T DO ANY WHICH I KNOW THEY DO GET BLOOD WHEN STARTING IV IN CASE ANY IS NEEDED BUT HE TOLD ME THEY WERE DOING SOME. BUT WHATEVER. THEN GETS A 700 DOLLAR BILL TO BE TREATED LIKE A NOBODY. I WOULD NEVER TREAT SOME ONE THAT WAY. THERE WERE SO MANY POLICYS BROKEN !!!!!!!
by KIM xxx.xxx.149.154
January 17, 2019
I've had an ultra sound and another time blood work. They WILL NOTforward the information to the doctor who ordered it.
We will not be going to this facility any more

by DISAPPOINTED xxx.xxx.104.17
October 11, 2016
Recent Polls
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No
by Doug Walker xxx.xxx.89.181
July 06, 2012
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