Does the staff at this facility keep you informed about your loved one's condition and well-being?
Definitely! I consistently receive calls letting me know what's going on
Do you feel that the staff at this facility enjoy caring for your loved one?
Yes, they're always happy to see my loved one
Is your loved one's individuality respected at this facility?
Kind of, but I wish they respected it more
Do the staff members at this facility help residents eat?
Not really, the staff would help them for a couple minutes then leave them on their own
Does the staff at this facility refer to your loved one by name?
Yes, they refer to my loved one by name