Was this provider's office easy to locate?
Only with clear directions
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was the waiting area spacious?
No, multiple people had to stand