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Vien Doan, D.O.

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Vien Doan, D.O.
Doan Vien D DO
(4 Reviews)
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4343 Market St. Suite D Riverside, CA 92501
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About

Vien Doan, D.O.

Vien Doan, D.O. practices as a Family Doctor in Riverside, CA.
Primary Specialty

Family Doctor

Map and Directions
4343 Market St. Suite D, Riverside, CA 92501
Services Vien Doan, D.O. offers family practice services in Riverside, CA. A family doctor is typically a general practitioner who treats most family members from children to adults.

Vien Doan, D.O. in Riverside, CA may treat physical symptoms, prescribe medications, diagnose conditions and much more.

Please call Doan Vien D DO at (951) 784-7406 to schedule an appointment in Riverside, CA or to get more information.
Consumer Feedback
(4 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
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Recent Reviews
The office manager at this office is unprofessional and rude. I came into this office as a new patient, while filling out my paperwork. The office manager comes out telling me my AETNA insurance card is a dental insurance card. I told her I have used it every where for years and the card is for both medical and dental. She then goes on and says that all the years she never seen a card like this and insists this is a dental card. I told her I am certain this is a medical card, that's my member ID on there, and they can even call the back of the card to verify. I asked her do they take Aetna Open Access, and she couldn't answer that she just says we take AETNA. Like how do you not know exactly what insurance you take or are in network with? Then, keep in mind, this conversation was in the LOBBY IN FRONT OF OTHER PATIENTS, she goes 'well we will go will bill them and if they don't cover, you're responsible for the bill' and walks away. I took this as a threat because a good doctor's office would have checked the patient's insurance, make sure they take it/in network instead of just 'oh it's okay give patient a big bill' or 'they will be responsible for it, who cares' attitude. The office manager should really educate herself to check the insurance cards again and be more familiar so the next patient with the same card never has to go through what I had to with the disrespect and acting like I have no knowledge of my own insurance card. Just because my insurance states 'dental insurance ppo' on it does not mean it's just a dental card. It clearly states 'PCP copay' and the amount and my old PCP name on there and 'MEDICAL GROUP#'. Why in the world would a dental insurance only card state all that. I'm just blown away because I have never had an issue or has ever been talked to/treated like this at a healthcare facility before. Horrible experience here, I can't even imagine the poor other patients who have to be responsible for the medical bill just because the office has no knowledge of what insurance they take.
by Christine xxx.xxx.244.140
April 01, 2024
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Recent Polls
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Elba Garcia xxx.xxx.190.165
January 21, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Would you refer this provider to a family or friend?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.73.98
December 11, 2012
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