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Kim Castro, DVM

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Kim Castro, DVM
Animal Clinic of Edgewater
(19 Reviews)
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2339 South Ridgewood Avenue Edgewater, FL 32141
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About

Kim Castro, DVM

Kim Castro, DVM practices as an Animal Hospital in Edgewater, FL.
Primary Specialty

Animal Hospital

Gender Female
Map and Directions
2339 South Ridgewood Avenue, Edgewater, FL 32141
Services Kim Castro, DVM practices at 2339 South Ridgewood Avenue, Edgewater, FL 32141.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Kim Castro, DVM in Edgewater, FL, please call (386) 426-5532 for more information.
Consumer Feedback
(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
View All 19 Reviews Add a Review
Recent Reviews
Beware of this so-called vet.

This vet completely failed my cat. I saw her twice. She prescribed some kind of toxic pill and after he took them for one week, he lost all ability to hear, went totally deaf and stayed that way. I researched the pill she gave him and it clearly stated these pills can result in deafness. This woman has no scruples. I would have gone someplace else if I'd known what she was prescribing for him could cause this.

I called several times and was told I would get a call back. No call backs. I went in there a few more times and also got nothing resolved.

Good luck to you if you choose her for your vet.
by Ellen Zaslaw xxx.xxx.88.69
November 24, 2020
They made a mistake with the liquid prescription medication and I ran out after 25 days instead of 50. They blamed it on me - that means I would have double dosed my dog, twice a day for 25 days. Dr Castro never called me to talk to me about what might have happened, and did not return my calls. They provided a refill in the same size bottle. This time I pulled up the doses in the bottle and counted them. I found my dog would run out in 25 days again. I notified Dr Castro via FAX because she wouldn’t return my calls. I have a new vet now. What really disappointed me was that Dr Castro has notices posted in treatment rooms about how she checks, double checks prescriptions- so don’t try to make excuses for missing medicine. I believed that and admired her for that. But it isn’t true, at least in two months of my dogs’ prescriptions. If not for the social distancing, I would have had her count the doses in front of me before taking that refill home. I am so disappointed in the lack of professionalism by Dr. Castro when I tried to get this straightened out. She not only refused to return my calls, but she threw away all of my correspondence to her regarding the prescription errors, according to her notes in my dogs medical record. She is a great vet, but I cannot trust her after this.
by Chelsea’s Nani xxx.xxx.11.234
April 28, 2020
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Recent Polls
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Would you recommend this animal hospital to others?
No
Were the waiting room chairs comfortable at this animal hospital?
Average
Did you feel safe in this provider's care?
Yes
Does this provider treat every client equally?
No, they definitely favor certain clients
by Anonymous xxx.xxx.199.164
February 06, 2014
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.81.2
July 23, 2013
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