Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider use excessive foul language?
No
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid