Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did you feel safe in this provider's care?
No, I was scared
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider answer all your questions?
No, I left confused and frustrated
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else