One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Pat Castleman is a medical professional that cares about her patients and puts her patients first.