Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was this provider's staff friendly?
Not Really
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't