Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider answer all of your questions?
Some were answered