I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain.