Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you recommend this provider to others?
No
Was this provider argumentative or easily angered?
No, they were very calm and understanding