Would you refer this provider to a family or friend?
Yes
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond