Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back