Does this provider treat every client equally?
No, they definitely favor certain clients
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider offer any coupons, discounts or promotions?
Not that I have seen