Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do