Did this veterinarian answer all of your questions?
Yes
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider prominently display their diplomas or business license?
Yes
Does this provider remember you by name?
Sometimes, but not always
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help