It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. The staff was friendly and made sure all my needs were met. They had good customer service. I will definitely recommend their products to people I know; I was very happy with them. They gave me sufficient information to make a decision about my treatment plan. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything.