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Shakiera Hockaday-Bey, Owner

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Shakiera Hockaday-Bey, Owner
Herbal Infusion Inc
(1 Review)
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952-B Swan Creek Road East Fort Washington, MD 20744
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About

Shakiera Hockaday-Bey, Owner

We are a diverse Health Food Store that also offers Natural Spa Services. I believe that you have to detox the system in order for the body to correct itself. So, we offer Colon Hydrotherapy, Massages, Body Wraps, Aqua Chi, Infra-Sauna, Ear Candeling, Body Scrubs and Holistic Consultation.
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Health and Diet Food

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952-B Swan Creek Road East, Fort Washington, MD 20744
Services Colonics, Body Wraps, Aqua Chi, Ear Candeling, Body Scrub, Reflexology, Sauna Additional Services Massages, Colonics, Aqua Chi, Body Wraps, Holistic Consultation, Ear Candeling, Body Scrubs, Herbs, Vitamins...
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Recent Reviews
I visited this business because I saw it on SpaWeek and this business was offering colonics for $50. I've been considering having a colonic done for a while. I also wanted to support a black owned business. Let me start by saying that the customer service needs some work. I expected a reminder/confirmation call a couple of days prior to my appt. but that never happened. I called and confirmed my own appt. When I asked the person if that's part of their practice, she said that me calling confirmed the appt. I asked her if she had any advice or tips, something that I felt should have been offered to me since I did mention that this was my first colonic. I was turned off by all of this but decided to keep the appt. When I arrived that morning, the door was locked and the employee walked towards the door with almost a scowl on her face. She opened the door, and I greeted her first and her response was less than pleasant. I told her that I was nervous b/c this was my first colonic & she did nothing to calm my nerves. Long story short, this was not an enjoyable experience. As a matter of fact, it was pretty painful. Probably didn't help that I really didn't feel welcomed and relaxed. I wouldn't recommend this place to anyone which is a shame b/c I really would like to support this business. CUSTOMER SERVICE IS JOB #1
by Anonymous
April 19, 2011