Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this health club use current and safe equipment?
Fairly current
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.