Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this salon prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did you spend a lot of time in the waiting area at this salon?
Yes, I had to reorganize my schedule
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule