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Making Waves Hair Salon

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Making Waves Hair Salon
Making Waves Hair Salon
(14 Reviews)
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4875 w. 10 th st Greeley, CO 80631
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About

Making Waves Hair Salon

Making Waves Hair Salon is a Salon facility at 4875 w. 10 th st in Greeley, CO.
Primary Specialty

Salon

Map and Directions
4875 w. 10 th st, Greeley, CO 80631
Services Making Waves Hair Salon is a salon in Greeley, CO 80631.

Salons like Making Waves Hair Salon offer services that often include haircuts, nails services, waxing, manicures and pedicures.

Contact Making Waves Hair Salon and discus your beauty needs or stop by at 4875 w. 10 th st, Greeley, CO 80631. For a description of services offered, call Making Waves Hair Salon at (970) 351-8942
Consumer Feedback
(14 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
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Recent Reviews
I used Making Waves twice. The first time, I had Nikki color my hair, it came out fine. The second time was totally different and unacceptable. I left the salon with my hair wet and was stunned when it dried. The color was totally off.
Now, for Nikki's customer service. Everything I am writing now pertains to the second experience. First, I wanted an appointment. I called the salon and left a message on their voice recorder. Nikki NEVER answered that message. 1 week later, I text Nikki on her cell phone. Nikki responded with, "I don't check messages at the salon, always call or text me on my cell". (???) She gave me apologies and excuses as to why she doesn’t check messages ta the salon. I made the second appointment and on the morning of the appointment I text Nikki twice on her cell phone but no answer. I just needed to verify the time. THERE WAS NO ANSWER AGAIN. I called the salon once, no answer. I called a second time and the phone was answered my a co-worker who offered to call Nikki for me. The co-worker called me back and I was finally able to get a hold of Nikki.
After the unacceptable color job, I notified Nikki and sent a picture of my hair, asking her what happened? She did say she would fix it. When I text her for a “fix-it” appointment again, no answer. I am starting to think this woman is a total flake. 2 days later, I text her again. She finally answered and gave me her accuses and apologies again as to why she didn’t answer my text.
I had hoped to get in on Saturday and had Nikki answered my texts, I could have come on Friday. But, Nikki didn’t answer my texts and stated she couldn’t get me in on Saturday. I then stated my displeasure with this continuing saga and asked Nikki to just refund my money and we could be done. Nikki stated she would refund $65 in writing. When the refund arrived, it turns out Nikki had too much time to think and so she refunded only $55. It should be noted that Nikki stated she was charging $15 for a cut. Nikki had text me she would refund the color but not the cut, understandably. When she shorted me the $10, she stated she originally discounted the cut because she liked me.
I guess she was stating that she now disliked me and so she was upping the price on the cut retroactively. Nikki was NOT HONEST with her word, was quite NASTY to me in her texts and totally unreliable. I will be reporting this incident to DORA. Consumers Beware.
by Unhappy xxx.xxx.232.32
August 03, 2020
Professional, friendly, up on the latest styles
by BC xxx.xxx.176.140
April 01, 2017
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Recent Polls
Was the waiting area spacious enough?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
Has this salon ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did your hair stylist make sure he/she didn't spray water in your face?
Absolutely. The stylist was very careful to make sure I stayed completely dry.
How would you rate your experience with this provider?
The best
by Ann xxx.xxx.55.181
June 06, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Molly xxx.xxx.209.22
March 20, 2013
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