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Total Image

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Total Image
Total Image
(3 Reviews)
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36 Williams Street Berkeley Springs, WV 25411
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About

Total Image

Total Image is a Salon facility at 36 Williams Street in Berkeley Springs, WV.
Primary Specialty

Salon

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36 Williams Street, Berkeley Springs, WV 25411
Services Total Image is a salon in Berkeley Springs, WV 25411.

Salons like Total Image offer services that often include haircuts, nails services, waxing, manicures and pedicures.

Contact Total Image and discus your beauty needs or stop by at 36 Williams Street, Berkeley Springs, WV 25411. For a description of services offered, call Total Image at (304) 258-2928
Consumer Feedback
(3 Reviews)
Service
2.5 star average for Service
Staff
3 star average for Staff
Recommended
2 star average for Recommended
Value
4 star average for Value
View All 3 Reviews Add a Review
Recent Reviews
I went to this salon for a $40 spa pedicure, nearly two hours later I left with wet toenails that had been painted not once, but twice because they failed to have spa flip flops and messed up four of my ten toes when placing my own flip flops one me. They then applied a drying spray, but there was no drying machine in sight. After four hours and fifteen minutes of keeping my feet in flip flops on a March day, my toenails were still wet. Their staff was friendly enough, but owner was anything but helpful when I called her to relay my experience. Instead of offering to refund my money or even half of my money she stated that she could send me a check for $10. When I let her know that I didn't feel that this was sufficient reimbursement considering that I would have to go elsewhere and pay at least $20 to get a pedicure. She suggested that I go to who I usually go to, hung up on me and told me that she was not going to re-imburse any of my payment. I would never visit them again. I was very disappointed. This IS NOT good customer service.
by Christy Hubbard xxx.xxx.2.176
April 02, 2012
Recent Polls
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Would you recommend this provider to others?
Absolutely Not
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.116.211
December 05, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Would you recommend this provider to others?
Yes
Did this provider rush your appointment?
No
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.103.147
November 15, 2011
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