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Terrace at Saint Francis

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Terrace at Saint Francis
Terrace at Saint Francis
(9 Reviews)
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3200 S 20th St Milwaukee, WI 53215
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Terrace at Saint Francis

Terrace at Saint Francis is a Nursing Home facility at 3200 S 20th St in Milwaukee, WI.
Primary Specialty

Nursing Home

Map and Directions
3200 S 20th St, Milwaukee, WI 53215
Services Terrace at Saint Francis provides extended-stay nursing care to seniors with varying levels of disabilities in Milwaukee, WI.

Please call Terrace at Saint Francis at (414) 389-3200 for more information or to schedule an on-site visit.
Consumer Feedback
(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
2 star average for Recommended
Value
5 star average for Value
View All 9 Reviews Add a Review
Recent Reviews
The Terrace at St. Francis
I wish I had thought of checking for reviews before bringing my husband here. We did a tour and it "appeared" to be a nice facility. After being here just 4 days, we have totally changed our minds.

My husband had a total knee replacement & is supposed to have his pain medication 45-60 min. before physical therapy. Their excuse for not getting it to him until the time of his therapy is that they're not sure when he will be having therapy. Have they no schedule or charts???

The technology is out of the 90s. The TVs and beds are ancient, and the internet is extremely slow. The bed actually cranks up and down. The furniture is in very poor condition, and the rooms have no amenities.

The ice packs are shared by all the patients. The 3rd floor is not being kept clean at all, and their excuse is construction on an upper floor. That doesn't explain all the dirt in the halls for 3 days, nor does it explain the dirt on the window sills, and on the TV. The dining room is not nearly big enough for all the patients.

The physical therapist seems good, but I’m not sure, because my husband doesn’t seem to be progressing as he should, but that could be because of the pain med issue.

I could go on and on. Finally, don't bring a loved one here.
by Misscha xxx.xxx.75.42
October 15, 2013
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Recent Polls
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
They were decent
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Did the staff at this senior care facility use excessive foul language?
No
by Pam Hetzel xxx.xxx.169.39
May 01, 2014
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.241.131
April 04, 2014
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