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Stephanie Morley, Administrator

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Stephanie Morley, Administrator
Southern Hills Health & Rehabilitation Center
(13 Reviews)
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19530 Bagley Rd Middleburg Heights, OH 44130
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About

Stephanie Morley, Administrator

Facility is a 99 bed skilled nursing facility providing friendly and superior nursing care and therapy services.Facility has it's own van with limited availability and provides transportation services whenever possible.
Rooms are large and bright, with big windows. Skilled nursing rooms are supplied with televisions and telephones, both included in the daily rate. The facility has 11 private and 44 semi-private rooms..
All staff is in-house. Fine dining similar to restaurant meals, provided at lunch and dinner in the dining room, with many alternates available to meet the varied needs. Full range of activities provided throughout the week
Facility is conveniently located 1 mile west of the Bagley Rd at the I71 exit.
Years In Practice 35
Primary Specialty

Nursing Home

Education BS Nutrition Education from Indiana Uni of Pennsylvania
MBA-Health Care emphasis - Baldwin Wallace College
Training Completed Administrator in Training program to obtain Nursing Home License
Certification LNHA- Ohio and Pennsylvania
Payment Options Cash, check and charge accepted for payment.
Map and Directions
19530 Bagley Rd, Middleburg Heights, OH 44130
Services Southern Hills Health & Rehabilitation Center provides extended-stay nursing care to seniors with varying levels of disabilities in Middleburg Heights, OH.

Please call Southern Hills Health & Rehabilitation Center at (440) 816-7500 for more information or to schedule an on-site visit. Additional Services Rehab Center, Alz Unit, CHF Program
Consumer Feedback
(13 Reviews)
Service
3.5 star average for Service
Environment
2 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
View All 13 Reviews Add a Review
Recent Reviews
My mother was a resident at Southern Hills for approx. 8 months while waiting to be approved for Medicaid. I couldn't wait to get her out of there. Her bathroom was nasty every day. I cleaned up feces on the floor more than a dozen times.

She never ate so many sandwiches and hot dogs in her life. The food was almost edible!

Her call button was almost always on the floor behind her where she couldn't reach for it when needed.

The directors would not return my calls or would be "out of the office" if I went to speak to them.

The final straw was when I went to visit her close to Easter 2017 and her room smelled horrible. It turned out to be HER! She had diarrhea running down her legs and into her socks. The aide had planned on checking her needs AFTER DINNER!

The place is almost the worst. There are a few more in Middleburg Hts. and Berea that are actually worse than Southern Hills.

All the nursing homes have issues due to understaffing, uncaring staff, etc. But there is no excuse for a nursing home to be this poorly run, short-staffed all the time and stench throughout the building.

It took me hours to get her discharge papers and have her transported to another facility even though I gave them several days' notice.

She has now been in the third facility and she is well cared for and age 97 she now needs total care in every aspect.

I highly recommend visiting nursing homes without an appointment and look around, talk to the residents, read reviews before you make a decision for your loved one.

Send a loved-one here if you don't care about them!
by Rose Cansler xxx.xxx.41.102
December 04, 2019
Southern Hills has made one of the most difficult times in our life into one of hope and kindness. The staff truly make it a wonderful facility and most of them go above and beyond their duties to rehabilitate our mom and keep us and our mother happy. We trust them to care for the most important person in our lives, which speaks volumes.
by Marie
December 26, 2011
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Recent Polls
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
by Anonymous xxx.xxx.157.159
May 26, 2013
by Anonymous xxx.xxx.186.108
November 13, 2012
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