Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this nursing home answer all of your questions?
No, I left confused and frustrated