They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.