Karen Acres Healthcare Center

Karen Acres Healthcare Center
Karen Acres Healthcare Center 3605 Elm Dr Urbandale, IA 50322
About

Karen Acres Healthcare Center

Karen Acres Healthcare Center is a Nursing Home facility at 3605 Elm Dr in Urbandale, IA.
Primary Specialty

Nursing Home

Services Karen Acres Healthcare Center provides extended-stay nursing care to seniors with varying levels of disabilities in Urbandale, IA.

Please call Karen Acres Healthcare Center at (515) 276-4969 for more information or to schedule an on-site visit.
Consumer Feedback
(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
View All 9 Reviews Add a Review
Recent Reviews
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
They are understaffed and the patients suffer from that. Some of the most basic medical needs were forgotton again and again. I would not send anyone to Karen Acres.
by Annie xxx.xxx.58.4
August 30, 2012
Recent Polls
Do you think that the provider's staff are well trained?
Yes
Would you recommend this nursing home to others?
I Already Have
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Did this provider give the impression that they cared about your concerns?
Yes
by joe dalbey xxx.xxx.127.191
February 26, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.75.219
August 16, 2013
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