Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much