They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. It was pretty hard to find the building, but I eventually found it. I would never visit them again. I was very disappointed. They have been in trouble with the State Department of Health recently!! A nurses aide dropped a patient on the floor-- and sadly the patient passed away!! I have heard of one pour soul had coffee spilt on their legs and had severe burns that will scar for life!!! STAY AWAY AT all COST! There are far better places to put your loved one. You just may save a life!!