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Brook View Nursing Home Inc

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Brook View Nursing Home Inc
Brook View Nursing Home Inc
(10 Reviews)
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2963 Doddridge Ave Maryland Heights, MO 63043
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Brook View Nursing Home Inc

Brook View Nursing Home Inc is a Nursing Home facility at 2963 Doddridge Ave in Maryland Heights, MO.
Primary Specialty

Nursing Home

Map and Directions
2963 Doddridge Ave, Maryland Heights, MO 63043
Services Brook View Nursing Home Inc provides extended-stay nursing care to seniors with varying levels of disabilities in Maryland Heights, MO.

Please call Brook View Nursing Home Inc at (314) 291-4557 for more information or to schedule an on-site visit.
Consumer Feedback
(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
View All 10 Reviews Add a Review
Recent Reviews
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. I wish they gave me good advice, but most of the time they only give me advice that would benefit them. They answered most of my questions but I could have used more information. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. It was loud even late in the evening by the staff. My father was not given baths and his surgical dressing was not maintained. his private belonging were moving and his special food was missing. We moved him to a much better facility. Cleaner, quieter, and more attention given to his needs.
by Anonymous xxx.xxx.182.79
May 07, 2013
If someone asked me to suggest a good nursing home in the area, it would no longer be this place. They don't deserve a good recommendation but a warning in my opinion. One thing I don't like, is that I can't be confident that they'll work with me. They say things but don't follow through. I'm always worried they're going to just settle with a solution that works for them easiest. They are polite and act helpful but telling me they will fix a problem and doing it are two different things. Whenever I have visited their facilities over the last few months it is continually in decline. I keep hoping that they will fix things to how they were, but I am beginning to lose hope. There is often times a noticeable odor now. They really need to clean or sterilize the facility more. They also need to spend some quality time cleaning up the residents. Staff is being let go to perhaps save money but in doing this letting go of staff you can see how that it is affecting the care of the residents there. This is not a report from someone angry but someone who is concerned for the residents. If in doubt, visit the place and see for yourself.
by Anonymous xxx.xxx.161.63
April 03, 2013
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Recent Polls
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.182.192
June 25, 2014
Was this senior care facility's staff friendly?
Yes
Was this senior care facility clean?
It was satisfactory
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility use current and safe equipment?
Yes
Do you think that the provider's staff are well trained?
Mostly
by Anonymous xxx.xxx.139.181
June 03, 2014
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