Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past