I have a sister who is a patient at Allen Brooke and she claims to not have received the majority of mail and packages sent to her. She says. "her personal belongings were taken when she was admitted to a local hospital"
It is almost impossible to get a call through to her via the published phone number. We had to have a friend go to se her and use a personal cell phone to apeak with her.
One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. This provider has helpful information available online, which is really convenient. They have a good website and online presence.