Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider answer all of your questions?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider late to your appointments?
No, they were on time