I left the appointment feeling so much more at ease and much more knowledgeable about what was going on with me. They answered every single one of my questions thoroughly and I felt very informed. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.