Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.