Does this provider remember you by name?
No, I always have to remind them
Did this provider listen to your input and concerns?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation