Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would