Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was the waiting area spacious?
No, it was rather cramped
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider treat every client equally?
Sometimes, but not all the time
Did this provider prominently display their diplomas or business license?
Yes