Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to relax during your appointment?
Not really, I was a little uneasy