Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider answer all of your questions?
Every question I had was answered thoroughly