Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Was this provider's office too cold?
Yes, I was starting to get numb
Were you able to relax during your appointment?
No, I was on edge
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.